INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Q: How long does shipping take?

A: Shipping typically takes 3-7 business days for standard delivery. Express options are also available at checkout.

Q: Do you offer international shipping?

A: Yes, we ship to many countries worldwide. Delivery times and costs may vary based on your location.

Q: How can I track my order?

A: Once your order ships, you will receive a tracking number via email. Use this number to track your order on our website or the courier’s platform.

Q: What is your return policy?

A: We accept returns within 30 days of purchase for unused and unopened products. For more details, please visit our Returns Policy page.

Q: Can I exchange a product?

A: Yes, exchanges are available for products in their original condition. Please contact our customer service team to arrange an exchange.

Q: How long does it take to process a refund?

A: Refunds are typically processed within 7-10 business days after we receive the returned item.

Head Office

802, Bolong Building, No. 52 Qingshuihe 1st Road, Qingshuihe Community, Qingshuihe Street, Luohu District, Shenzhen City,Guangdong Province,China

Get in Touch

Welcome to contact us

We provide high-quality products and reliable services to all dealers with excellent design and exquisite workmanship!

Give Us A Call

Address

802, Bolong Building, No. 52 Qingshuihe 1st Road, Qingshuihe Community, Qingshuihe Street, Luohu District, Shenzhen City,Guangdong Province,China

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Q: How long does shipping take?

A: Shipping typically takes 3-7 business days for standard delivery. Express options are also available at checkout.

Q: Do you offer international shipping?

A: Yes, we ship to many countries worldwide. Delivery times and costs may vary based on your location.

Q: How can I track my order?

A: Once your order ships, you will receive a tracking number via email. Use this number to track your order on our website or the courier’s platform.

Q: What is your return policy?

A: We accept returns within 30 days of purchase for unused and unopened products. For more details, please visit our Returns Policy page.

Q: Can I exchange a product?

A: Yes, exchanges are available for products in their original condition. Please contact our customer service team to arrange an exchange.

Q: How long does it take to process a refund?

A: Refunds are typically processed within 7-10 business days after we receive the returned item.

Get in Touch